Privacy Policy

Last updated: June 8, 2025

1. Introduction

Wolvesey Lodge (“we”, “us”, “our”) is committed to protecting your personal data and privacy. This policy explains what information we collect, why we collect it, how we use it, and your rights under the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller for the information collected via this website is Wolvesey Lodge, 124 Alresford Rd, Winchester SO21 1HB. For any privacy concerns, please email derek.lunt@icloud.com.

3. Information We Collect

  • Account Data: Name, email, password (hashed), profile details when you register or update your account.
  • Usage Data: Pages visited, features used, timestamps (via analytics if you consent).
  • Communications: Messages you send via our contact form or support channels.
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4. How We Use Your Data

  • To provide and maintain our services.
  • To authenticate and secure your account.
  • To communicate updates, support, and marketing (only if you opt in).
  • To comply with legal obligations.
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5. Legal Bases for Processing

  • Consent: You grant us permission (e.g., analytics, marketing emails).
  • Contract: Necessary to fulfill our agreement (e.g., account management).
  • Legitimate Interests: To improve and personalize our service, provided it doesn’t override your rights.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Account data is kept until you delete your account; analytics data is purged after one year.

7. Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • To exercise any of these rights, please contact us at derek.lunt@icloud.com. We aim to respond within one month.

8. Third-Party Services

We may share data with trusted third-party providers (e.g., hosting, analytics) under strict confidentiality agreements.

9. Changes to This Policy

We may update this policy; any changes will be posted here with a new “Last updated” date.